Marc Randolph’s (CEO of Netflix) father gave him a handwritten list of instructions when he was fresh out of college and about to start his first job at age 20.

Here are his rules:

  • Do at least 10 percent more than you are asked.
  • Never, ever, to anybody present as fact opinions on things you don’t know. Takes great care and discipline.
  • Be courteous and considerate always – up and down.
  • Don’t knock, don’t complain – stick to constructive, serious criticism.
  • Don’t be afraid to make decisions when you have the facts on which to make them.
  • Quantify where possible.
  • Be open-minded but skeptical.
  • Be prompt.